CHAI is an AI helpdesk assistant built for California Rural Legal Assistance to handle internal IT support questions in a form that is practical for a real organization, not just a demo. The project exists to reduce repetitive support load, shorten time-to-answer for common issues, and make internal knowledge available in a conversational way.
One of the more interesting parts of the build is the deployment target: a Raspberry Pi 5. That constraint shaped a lot of the engineering around reliability, footprint, and how the assistant behaves when it is sitting inside a small on-prem device instead of a giant hosted stack with unlimited resources.
It is live and doing useful work now. The next step is expanding the knowledge base, improving retrieval quality for edge-case support questions, and sharpening the operational tooling so staff can trust it as part of their daily workflow.